„If you can’t describe what you are doing as a process, you don’t know what you’re doing.“
W. Edwards Deming
„If you can’t describe what you are doing as a process, you don’t know what you’re doing.“
„Strive for continuous improvement, instead of perfection.“
„Great things are done by a series of small things brought together.“
„Excellence is a continuous process and not an accident.“
„What gets measured, gets managed.“
„Fall In Love With Systems“